1. OVERVIEW
This policy describes what information Heads Up Barbershop collects and how it is used.
2. INFORMATION WE COLLECT
- Booking information: When you book through Setmore, we receive your name, phone number, email, and appointment details. This is managed by Setmore under their privacy policy.
- Membership/payment information: When you purchase a membership, payment is processed by Stripe. We do not store credit card numbers. Stripe handles all payment data under their privacy policy.
- Google Reviews: We display reviews from Google that you have publicly posted on our Google Business Profile.
- Website usage: We use Google Analytics to understand how visitors use our website. This collects anonymous usage data such as pages visited and buttons clicked. No personally identifiable information is collected through browsing. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
3. HOW WE USE INFORMATION
- To provide and schedule barbershop services
- To manage membership billing (via Stripe)
- To display customer reviews (from Google)
- To contact you about your appointments
4. THIRD-PARTY SERVICES
- Setmore (booking): setmore.com/privacy-policy
- Stripe (payments): stripe.com/privacy
- Google (reviews): policies.google.com/privacy
- Google Analytics (website analytics): policies.google.com/privacy
- We do not sell, trade, or share your personal information with any other third parties.
5. DATA RETENTION
Appointment records are retained by Setmore per their policy. Membership billing records are retained by Stripe per their policy. We do not maintain a separate customer database.
6. YOUR RIGHTS
You may request to see, correct, or delete any personal information we hold. Contact us at (630) 386-6431 or visit the shop.
7. CHILDREN
Our services are available to all ages. We do not knowingly collect personal information from children under 13 online.
8. CHANGES
We may update this policy at any time. Changes will be reflected by updating the “Last updated” date.
9. CONTACT
Heads Up Barbershop, 600 S County Farm Rd, STE 150, Wheaton, IL 60187. Phone: (630) 386-6431.